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Welcome to the XCALLY Shuttle documentation

Here you can find all the documentation related to the XCALLY Shuttle contact center suite.

If you need further help, do not hesitate to contact us here: support[at]xcally.com

xCALLY Shuttle is the next xCALLY generation software suite, providing many key benefits if you are looking for a professional customer care solution for Asterisk.

Here are few of them:

  • Responsive Supervisor web interface HTML5 
  • Support for 3 type of agent experiences: 
    • Windows CTI phone bar 
    • External CTI SIP phones 
    • WebRTC (experimental) 
  • Cally Square Drag and Drop IVR full Web HTML5 Asterisk IDE 
  • Integration with 3rd party software (i.e. Zendesk) using the Shuttle Push Technology 
  • Advanced reportings 
  • Advanced call routing management 
  • Calendar 
  • Linux CentOS 6.X or 7.X super-easy installer.

 

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