Backup the xCally database: you can use MySQL client like sqlJog or MySQL Workbench or directly via MySQL command line
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mysqldump -u root -pYourPassword xcally > xcally_dump.sql
- Backup the content of the folder /var/www/html
During the software update the entire DB structure (only the structure) will be synchronized with the provisioning server.
The custom tables created into the XCALLY database will be deleted.
If you need the custom tables, please use a different db.
Click on the button and confirm. A message with the updated result will be shown:
Important: if you upgrade from older versions to 2.4.x onwards you will not see the feedback message shown above but a blank page. Do not worry about that.
wget https://provisioning.xcally.com/files/packages/update_xshuttle_latest_V_2.4.X.sh -O update_xshuttle.sh chmod +x update_xshuttle.sh ./update_xshuttle.sh
service asterisk restart service agisquare restart service xcally-realtime restart
** Sometimes a PHP Warning is displayed when you start the agisquare service, please see PHP Warning when AGISquare service starts for more information.
From the xCALLY 2.4.0 version you just have to use the xcally-realtime service. DEPRECATED: Services Zendesk, Sugar, Saleforce, ContactManagement, ScheduleReport
This message means that you are running the latest release.
If the update fails
If this message appears, no changes have been done to your server.