Welcome!
Here you can find all the documentation related to the XCALLY contact center suite.
| Info |
|---|
If you need further help, do not hesitate to Contact us. |
What are you looking for?
Livesearch
| Children Display | ||
|---|---|---|
|
XCALLY Shuttle is the next xCALLY generation software suite, providing many key benefits if you are looking for a professional customer care solution for Asterisk.
| Widget Connector | ||
|---|---|---|
|
Here are few of them:
- Responsive Supervisor HTML5 web interface
- Real Time Asynchronous Dashboards
- Support for 2 types of agent experiences:
- Windows CTI phone bar
- External CTI SIP phones
- Cally Square Drag and Drop IVR full Web HTML5 Asterisk IDE
- Integration with 3rd party software using the Shuttle or Motion Push Technology
- Advanced Reporting
- Advanced call routing management
- Linux CentOS super-easy installer
- Call recordings and Quality monitor
- Whisper and Barge-in
- Multiple agent status management (including ACW)
- Interaction disposal
- Call Back
- Automatic outbound dialer
- Restful API
- Triggers configuration for event driven automatisation
- Omni Channel interactions (Motion version)