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If you use the queue application inside an IVR project, edit the QUEUE block and insert the path of the AGI script as follow:

Code Block
/var/www/html/files/operator/operator.sh

 

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If you use the queue application in a dial-plan

 

 

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Tip

Sample files

Use these files to quickly test the feature

agent_intro.wav

jane.miller.wav

john.doe.wav

john.doe.txt

jane.miller.txt

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