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IVR box parameters

Inside the pop up you will find the proper fields to be filled in order to setup the box according to your application logic.

Please check the following list for the complete parameter lists.

Please note that you can navigate the design area only through the IVR project preview that you see in the left of the screen:

 

This group - startfinally and end - manages the begin and the end of a call from an Application prospective.

This group of boxes - answer, hangup, internal dial, external dial, queue, voicemail, callback - manages the begin and the end of a call from a Telephony prospective.

 

Answer box

ANSWER

Description

This box picks up the call and open also the voice channel

Parameters

Label: here you can type a short description of the box

Timeout: here you can setup a timeout in seconds the customer will wait before the system picks up the call. During that period the customer will hear to the “Music On Hold” if it is configured on your Asterisk server.

Exit Arrows

This box provides just one arrow out to the next step

 

Hangup

HANGUP

Description

This box hangs up the call to the customer on the remote party

Parameters

Label: here you can type a brief description of the box

Exit Arrows

 This box has got any exit arrow

Dial ivr command 

 

INTERNAL DIAL

Description

This box performs the standard Asterisk Dial command towards an internal phone


Parameters

Label: here you can type a brief box description

Identifier:  the agent that you want to call (i.e. john.doe (998))

Timeout: the maximum dial time in seconds (default is 60 s). 

Options: here you can type the asterisk dial options parameter (it is optional).

URL: this parameter will also be sent to the called party upon successful connection (it is optional).


Exit Arrows

This box provides just one arrow out to the next step

Dial ivr command

EXTERNAL DIAL

Description

This box performs the standard Asterisk Dial command towards an external phone

Parameters

Label: here you can type a brief box description

Phone: the number that you want to call (i.e. 012345678)

Trunk: the trunk that you want to use for the call

Timeout: the maximum dial time in seconds (default is 60 s). 

Options: here you can type the asterisk dial options parameter (it is optional).

URL: this parameter will also be sent to the called party upon successful connection (it is optional).

The following section allows to perform the Asterisk Queue command in order to manage calls to a Queue (especially useful for ACD or asterisk call center applications).

 

QUEUE

Description

This box performs the standard Asterisk Queue command

Parameters

Label: here you can type a brief box description

Queue name: name of the Asterisk pre-defined queue

Options: queue command options. It may contain zero or more of the following characters:

d: data-quality (modem) call (minimum delay)

h: it allows the callee to hang up by pressing *

H: it allows the caller to hang up by pressing *

n: no retries on the timeout: it exits this application and goes to the next step

r: ringing instead of playing MOH

R: stops moh and rings once an agent is ringing (Asterisk Trunk)

t: it allows the called user to transfer the calling user

T: it allows the calling user to transfer the call.

w: it allows the called user to write the conversation to disk via Monitor

W: it allows the calling user to write the conversation to disk via Monitor

c: continuing in the dialplan if the callee hangs up (Asterisk 1.6.0 and above)

i: it ignores the call forward requests from queue members and do nothing when they are requested (Asterisk 1.6.0 and above)

k: it allows the called party to enable parking of the call by sending the DTMF sequence defined for call parking in features.conf (Asterisk 1.6.0 and above)

K: it allows the calling party to enable parking of the call by sending the DTMF sequence defined for call parking in features.conf (Asterisk 1.6.0 and above).

x: it allows the called user to write the conversation to disk via MixMonitor (Asterisk 1.6.0 and above).

X: it allows the calling user to write the conversation to disk via MixMonitor (Asterisk 1.6.0 and above).

Timeout: time in seconds a call will wait in the queue before it is routed to the next priority in the dialplan (if not defined or 0 the default behaviour is unlimited)

URL: external URL (when supported)

AGI: AGI script invoked when a queue member answers the call


Exit Arrows

This box provides just one arrow out to the next step

The following box provides the voicemail command features, in order to route your call flow to a pre-defined Asterisk voicemail box and context.

 

voicemail

VOICEMAIL

Description

This box performs the standard Asterisk Voicemail command**

Parameters

Label: here you can type a brief box description

Box number: here you can set the voicemail box where you want to route the call (the name that you previously configured into the Voicemail section)

Context: the context where you have defined your voicemail box (xCALLY voicemail default context is from-voicemail)


Exit Arrows

This box provides just one arrow out to the next step

 

Hangup

CALLBACK

Important: the callback works ONLY if you have installed the additional Tiger Dial module.

Description

A callback scenario is something in which your customers waiting in queue can optionally be diverted to a callback capability. Such capability invites the customer to leave the queue, thus the call center will call him/her back in a lighter traffic period.


Parameters

Label: here you can type a brief description of the box

Name: (optional) if you set this field, the value will be shown on the Phone bar Popup.

Phone: the phone number of the customer that you want to call back. Default: the CallerID.

List Name: the name of the list where the contact will be added.

Delay: here you can insert a variable that defines when the customer will be called again (the Customer digits the number - in minutes - for example 15; 15 minutes later the system will automatically call him and connect him with one available Agent - see the example here Callback#PlannedCallBackIVR).


Exit Arrows

 This box has got one exit arrow


Built-in variables

We provide the following Asterisk channels variable named

SHUTTLE[CALLBACK][PHONE]

with value as "Phone" field of the Callback block.


Here you can find some Callback examples

 

Variable nodes


This group of boxes handles the variables.

 

set node

SET

Description

The box lets you set the value of a variable (previously defined in the IVR dashboard)

Parameters

Label: here you can type a short description of the box

Variable: pickup list you can use to choose the variable you want to use, selecting from the variable list previously defined into the dashboard

Value: variable value, like the following ones:

o   Constant (digits or text)

o   An Asterisk variable in the format {VARIABLE_ASTERISK}

o   A generic non-asterisk variable previously defined in the Cally Square dashboard, in the format {VARIABLENAME}

o   Etc

IMPORTANT: please note the variable format is slightly different from the Asterisk one. DO NOT use the $ character before the {}.

Example: the usual asterisk variable ${CALLERID(num)} MUST be defined just as {CALLERID(num)} in the Cally Square environment.


Exit Arrows

The box provides just one arrow out to the next step.

Example: change the asterisk default language

In order to be able to use the SET box during the call flow for setting or change the default language (used for example for prompts), it’s possible to define a channel variable under the VARIABLE section, called CHANNEL(language). See below screenshot for example.

Language variable set

The math box can handle complex elaborations.

 

Math

MATH

Description

Here you can perform complex mathematical operations during the call flow

Parameters

Label: here you can type a short description of the box

Operation**: the mathematical operation

i.e. sqrt(({RECORD}*2)-4*7/(5*3)+62)

i.e. array handler: explode( ',', '{INPUT_DATA}')

Result: variable used to store the operation output


Exit Arrows

The box provides just one arrow out to the next step

  
  

** The operation must follow the php rule you can find listed here:

Functions:
http://www.w3schools.com/Php/php_ref_math.asp

Operators:
http://www.w3schools.com/php/php_operators.asp

Please note in the above example {RECORD} is the name of the Asterisk variable.
Do not use { } for other php functions!

This group manages the audio playing.

 

background

BACKGROUND

Description

This box allows you to set the value of a variable previously defined in the IVR dashboard

Parameters

Label: here you can type e a brief description of the box

Filename: then name of the audio file you want to play

Response Timeout: the maximum number of seconds the system waits before considering the customer not interacting with the application

Max Digit: the maximum number of digits the system waits before moving on to the next step


Exit Arrows

This box lets you draw many exit arrows according to the following syntax:

X: the box waits for one digit if the MaxDigit parameter is set to one

XX: the box waits for exactly N digits (in this example N=2)

i: the system takes this path if the entry selected is invalid

t: the system takes this path if the box goes in case of timeout

 

Playback box

PLAYBACK

Description

Here you can play an audio file without any interaction between the customer and the application. The audio is unstoppable

Parameters

Label: here you can type e a brief description

Filename: name of the audio file you want to play in the current box

Exit Arrows

This box provides just one arrow out to the next step

 

menu box

MENU

Description

This is probably one of the most important application box available on Cally Square. Here you can build a complex menu using a single box: you can play the message, count the retries on errors (i.e. to avoid dangerous loops) and set a variable with the digit value(s) pressed by the customers


Parameters

Label: here you can type e a brief description

Filename: the name of the audio file you want to play in the current box

Response Timeout: the maximum number of seconds the system waits before considering the customer not interacting with the application

Max Digit: the maximum number of digits the system waits before moving on to the next step

Retry: here you can set the number of loops automatically performed in case of digits not valid or timeout**

Variable: the variable you want to fill with the digits pressed by the customer.

** Please consider the menu box gives the top priority to the invalid (i) or timeout (t) branches (if present) before routing the call in a loop.

 

Pressing the # key has the same effect as the timer running out: the command ends and any previously keyed digits are returned. A side effect of this is that there is no way to read a # key using this command.

If you don't specify $max_digits then the user can enter as many digits as they want.
 
If the user doesn't press any keys when the message plays, there is $timeout milliseconds of silence then the command ends.
The user has the opportunity to press a key at any time during the message or the post-message silence. If the user presses a key while the message is playing, the message stops playing. When the first key is pressed a timer starts counting for $timeout milliseconds. Every time the user presses another key the timer is restarted. The command ends when the counter goes to zero or the maximum number of digits is entered, whichever happens first.
 

Exit Arrows

The menu box lets you draw many exit arrows according to the following syntx

X: the box waits for one digit if the MaxDigit parameter is set to one

XX: the box waits for exactly N digits (in this example N=2)

i: the system takes this path if the entry selected is invalid

t: the system takes this path if the box goes in case of timeout

-: the system always considers this branch, but when there are no other options available. Timeout and Invalid branches have higher priority than this branch.

It is possible to add multiple choices for each output branch: use just the comma separated characters (see please example below)

Example: here is it a quick menu box example

manu example

As you can see, the call is routed to the first menu branch when the customer presses 1 or 3 or 5.
The call is routed to the second branch when the customer presses 2 or 8.
The call is routed to the third branch when the customer presses an invalid digit (i.e. 6 or 9).

Now let’s have a look inside the menu box:

menu image

There we have setup Retry=3. It means each time the customer goes on timeout*, the call is routed back to the menu again (and the retry value is decreased).  When the retry reached the value = 1, then the call is no more routed back (security loop prevention).

*Note in this case the retry automatic look back is not performed when the customer press an invalid digit, because we have explicitly added the i branch (if we did not add the i branch, then the retry look will be performed either when a timeout or invalid occurs).

 

 

Get digits

GET DIGITS

 
Description
Here you can prompt the user to insert a series of digits: you can play the message, count the retries on errors (i.e. to avoid dangerous loops) and set a variable with the inserted digits value.


Parameters

Label: here you can type e a brief description

Filename: the name of the audio file you want to play in the current box

Response Timeout: the maximum number of seconds the system waits before considering the customer not interacting with the application

Min Digit: the minimum number of digits the system can accept without considering it an invalid entry

Max Digit: the maximum number of digits the system waits before moving on to the next step

Retry: here you can set the number of loops automatically performed in case of invalid digits **

Variable: the variable you want to fill with the digits pressed by the customer.


** Please consider that the getdigits box gives the top priority to the invalid (i) branch (if present) before routing the call in a loop.

 

Pressing the # key has the same effect as the timer running out: the command ends and any previously keyed digits are returned. A side effect of this is that there is no way to read a # key using this command.

 

If you don't specify $max_digits then the user can enter as many digits as they want.
 
If the user doesn't press any keys when the message plays, there is $timeout milliseconds of silence then the command ends.
The user has the opportunity to press a key at any time during the message or the post-message silence. If the user presses a key while the message is playing, the message stops playing. When the first key is pressed a timer starts counting for $timeout milliseconds. Every time the user presses another key the timer is reset. The command ends when the counter goes to zero or the maximum number of digits is entered, whichever happens first.

Exit Arrows
The getdigits box lets you draw many exit arrows according to the following syntx


x: is the exit arrow, the path taken when a valid digit is inserted. If not present, on valid entry the call will be dropped.

i: the system takes this path if the entry is invalid. If not present it will simply loop the getdigits box until it runs out of retries.

-: the system takes this path if it runs out of retries. If not present, when the system runs out of retries will simply drop the call.

 

GET SECRET DIGITS

Description
Here you can prompt the user to insert a series of digits and some of them will be hidden, for security reasons. You can play the message, set how many digits you want to hide, count the retries on errors (i.e. to avoid dangerous loops) and set a variable with the inserted digits value.

Parameters

Label: here you can type e a brief description

Filename: the name of the audio file you want to play in the current box

Response Timeout: the maximum number of seconds the system waits before considering the customer not interacting with the application

Min Digit: the minimum number of digits the system can accept without considering it an invalid entry

Max Digit: the maximum number of digits the system waits before moving on to the next step

Retry: here you can set the number of loops automatically performed in case of invalid digits **

Number Hidden Digits: the number of digits that the system will hide, for security reasons

Position Hidden Digits: you can set if the First or Last #N digits will be hidden

Variable: the variable you want to fill with the digits pressed by the customer.


** Please consider that the getsecretdigits box gives the top priority to the invalid (i) branch (if present) before routing the call in a loop.

 

Pressing the # key has the same effect as the timer running out: the command ends and any previously keyed digits are returned. A side effect of this is that there is no way to read a # key using this command.

If you don't specify $max_digits then the user can enter as many digits as they want.
 
If the user doesn't press any keys when the message plays, there is $timeout milliseconds of silence then the command ends.
The user has the opportunity to press a key at any time during the message or the post-message silence. If the user presses a key while the message is playing, the message stops playing. When the first key is pressed a timer starts counting for $timeout milliseconds. Every time the user presses another key the timer is reset. The command ends when the counter goes to zero or the maximum number of digits is entered, whichever happens first.

Exit Arrows

The getsecretdigits box lets you draw many exit arrows according to the following syntx

x: is the exit arrow, the path taken when a valid digit is inserted. If not present, on valid entry the call will be dropped.

i: the system takes this path if the entry is invalid. If not present it will simply loop the getsecretdigits box until it runs out of retries.

-: the sytem takes this path if it runs out of retries. If not present, when the system runs out of retries will simply drop the call.

 

Say digits

SAY DIGITS
 
Description
Here you can play the digits, one by one, in the chosen  language (defaults to English)
Parameters
Digits: the digits you want to be played: they can be both a digit string (i.e. 1234) or a VARIABLE (i.e.  {CALLERID(num)})
Escape digits: special character to exit from the playing (i.e. #)
Exit Arrows
This box provides just one arrow out to the next step
 

 

Say Number

SAY NUMBER
 
Description
Here you can play a number (i.e. 2583 will be played like "two thousand, five hundred and eighty threes")
Parameters
Number: the number you want to be played: they can be both a digit string (i.e. 1234) or a VARIABLE (i.e.  {CALLERID(num)})
Escape digits: special character to exit from the playing (i.e. #)
Exit Arrows
This box provides just one arrow out to the next step
 

 

Say Phonetic

SAY PHONETIC

Description
Here you can sequentially play each asterisk sound file located in /var/lib/asterisk/sounds/phonetic/character_p.gsm for each character in input using the NATO Phonetic Alphabet.
Parameters
Text: the text you want to be played: it can be both a digit string (i.e. Joe) or a VARIABLE (i.e.  {CALLERID(name)})
Escape digits: special character to exit from the playing (i.e. #)
Exit Arrows
This box provides just one arrow out to the next step

The following section allows to perform live recordings of calls.

 

Recording IVR asterisk

RECORD

 
Description
This box performs a .wav call recording to a file of the current Asterisk channel
Parameters
 Label: here you can type a brief box description
 Filename: name of the file where you want the recording to be stored** 
 Escape digits: special digits to exit the current recorded call
 Timeout: maximum recording duration in seconds. If -1 the considered timeout is unlimited
Exit Arrows
This  box  provides just one arrow out to the next step
 

** Example of Filename: recording-{EPOCH}-{CALLERID(num)}

(You will get something like recording-1393061376-243534507 where 1393061376 is the timestamp and 243534507 is the caller number)

The recordings will be available for listening inside the Recordings section.

 

 

This groups provides the capabilities to connect the IVR application with a remote DB Schema, so to perform queries and operations.

 

data base integration

DATABASES

Description

This box lets you perform a query to a DB schema. You must define a DB connection according to the instructions (see please the “Adding a database connection” section)

Parameters

Label: here you can type e a brief description

Database: select the DB you want to connect to

Query: here you can perform a DB query (SQL statement)

Variable: here you can choose a variable from a pick up list where you want to store the query results.  Please consider the variable is a matrix where the columns are mapped to the fields you put in the SELECT clause of your SQL statement, and the rows are the records returned by the query. The first row is addressed with the 0 index and the next ones are addressed with 1, 2, etc, etc

i.e.

the variable name is RESULT and the query is "SELECT order_num FROM orders"

the query result will be saved into a matrix as follows:

RESULT[0][order_num]

RESULT[1][order_num]

RESULT[2][order_num]

RESULT[3][order_num]

RESULT[n][order_num]

 


Exit Arrows

This  box  provides just one arrow out to the next step
 

Built-in variables

We provide the following Asterisk channels variables named

SHUTTLE[ROWS][COUNT] :shows the number of affected rows (only for SELECT statements).

SHUTTLE[AFFECTED][ROWS] : shows the number of affected rows (for INSERT, UPDATE and DELETE statement).

SHUTTLE[INSERT][ID] : shows the last inserted id (for INSERT statement).

  

SMS

Description

This box lets you send a SMS to the specified phone number. Before using this block, please configure the SMS Connection under the SMS section.

Parameters

Label: here you can type e a brief description

SMS: the SMS connection

Phone: here you have to set the Phone number that will receive the SMS. Default is {CALLERID(num)}

Important: please take a look at your provider specifics for the format of the phone number! (For example some providers need the international prefix)

  • For Twilio be careful to fill in the proper caller number in the format +internationalprefix_number (i.e. to send to France +338372327837)
  • For Skebby be careful to fill in the proper caller number in the format internationalprefix _number (i.e. to send to France 338372327837)

Text: here you can write the text of the SMS (limit of 160 chars).


Exit Arrows

This box provides just one arrow out to the next step


SMS IVR example

SMS connection guide

 

In this group you find the boxes useful to design the call flow according to:

·       The interaction between the customer and the application

·       The query results

·       The arithmetic calculation results

·       Etc…

 

GoTo

GOTO

Description

This box lets you divert the call to another object like

·       Another IVR application

·       A queue rule

·       A fixed extension

Generally speaking a specific Asterisk context

Parameters

Label: a brief description of the box

Context: here you can put a context name (check asterisk documentation for the “Context” definition).

If you use Cally Square combined with xCALLY this should be:

A rule name

An agent

A DID

Extension: in many cases it may be “s”, however you can place the extensions according to your dialplan needs

Exit Arrows

This box  provides just one arrow out to the next step

 

goto if

GOTOIF

Description

Perform a conditional jump according to a comparison result

Parameters

Label: brief description

Condition: it is the comparison condition. It could be:

o   =

o   

o   

o   !=

o   <=

o   >=

·       Label: brief description

·       Condition: it is the comparison condition. It could be:

o   =

o   

o   

o   !=

o   <=

o   >=

o   || for “OR” and “&&” for “AND”

Condition example:

'{CHANNEL(language)}' == 'en' || '{CHANNEL(language)}' == 'fr'

The above condition is TRUE when the channel language is English or French


Exit Arrows

For this box you must create two exit arrows using the following values:

true: routes to the path in the IVR tree for the condition verified as true

false: routes to the path in the IVR tree for the condition verified as false

 

GoTo

SWITCH

Description

This block is very similar to the menu block, unlike the fact that the pat the call will take depends on a variable. Indeed you can set a variable to be read and choose a branch depending on its value.


Parameters

Variable: the variable you want to read

IMPORTANT: you have to specify the variable into curly braces, as shown in the image below.


Exit Arrows

The block lets you draw many exit arrows depending on how many values the variable can assume.

-: In addition there is a branch in case none of the branches values match the value of the variable

It is possibile to add multiple choices for each output branch: just use the comma separated characters.
 

 

NoOp

NoOp

Description

The box lets you put a label message in your application. You will find the label in the CLI log on the asterisk console (asterisk –r on your Linux machine). The purpose of the NoOp box is to help your application debug

Parameters

Label: here you can type e a short description
Output: here you can write the label you want to display on the asterisk CLI logs


Exit Arrows

This  box  provides just one arrow out to the next step

 

System

SYSTEM

Description

Call an external command or script


Parameters

Label: brief description
Command: here you can type the command you want the Linux system to execute (please consider you need to specify the full script path)
Variable: variable used to return a parameter value 


Exit Arrows

This  box  provides just one arrow out to the next step

 

AGI

AGI

Description

The Asterisk Gateway Interface is an interface you can use to add functionality to Asterisk using many different programming languages: Perl, PHP, C, Pascal, Bourne Shell etc...

This box lets you to perform an AGI command

Parameters

Label: brief description

Command: here you can type the command you want the system to execute

Arguments:  the arguments needed according to the AGI command sytax

Exit Arrows

This  box  provides just one arrow out to the next step

 

AGI

QUEUELOG

Description

Thanks to this box you can write a row into the Asterisk queue_log table of the MySQL database. This can be useful for the Queue Statistics, that you can extract in the xCALLY Analytics section.


Parameters

Label: brief description

Queue Name: the name of the Queue

Agent: the Agent

Event: the Queue event

Data 1, 2, 3, 4, 5: the data related to the event


Exit Arrows

This box provides just one arrow out to the next step

Goal

GOAL

Description

Thanks to this box you can set a goal into the IVR structure and have a trace if the user has reached this goal, on the database. This can be useful for the IVR Statistics, that you can extract in the xCALLY Analytics section.


Parameters

Label: brief description

Goal Name: the name of the goal


Exit Arrows

This box provides just one arrow out to the next step

 

CUSTOM APP

Description

Thanks to this box you can set your Custom App into the IVR structure. See here an example: Play a sound file based on DID


Parameters

Label: brief description

Application: the application type

Options: the options of the application


Exit Arrows

This box provides just one arrow out to the next step

 

 

Using the Time interval project section and the GoToiftime or Gotoifmutlitime boxes, you can control your IVR call flow based on the time (hours, days, etc...).

 

Gotoiftime

GOTOIFTIME

Description

This box lets you take decisions based on the time intervals**

Parameters

Label: a brief description of the box

Time interval: select the time interval pre-defined in the time intervals sections**


Exit Arrows

For this box you must create two exit arrows using the following values:

true: routes to the path in the IVR tree for the time interval condition verified as true

false: routes to the path in the IVR tree for the time interval condition verified as false

 

Gotoiftime

GOTOIFMULTITIME

Description

This box lets you take decisions based on the time intervals**

Parameters

Label: a brief description of the box

Time interval: select the multi time intervals pre-defined in the time intervals sections**.


Exit Arrows

For this box you must create two exit arrows using the following values:

true: routes to the path in the IVR tree for just one time interval condition verified as true

false: routes to the path in the IVR tree for all the interval condition verified as false

 

**Time intervals must be configured using the proper Time Intervals section in the project dashboard

time intervals

 

text to speech asterisk ivr

GOOGLE TEXT-TO-SPEECH

Description

This box lets you perform a Text-To-Speech translation using the Google TTS Agi*

Parameters

Label: here you can type a brief description

Text: the text you want to be translated 

Language: the language you want use for the translation (i.e. it, en, etc..)


Exit Arrows

This  box  provides just one arrow out to the next step


Please note google TTS is offered without any warrant. You need a valid internet connection to make it working. Furthermore it is pure experimental and it can bring to unexpected behaviors.
If you need to use a professional Asterisk TTS, please consider the use of another specific TTS provided by specialized companies (i.e. Lumenvox, Vestec, etc... etc...)
 
Use the Google TTS at your own risk!

 

text to speech asterisk ivr

ISPEECH TEXT-TO-SPEECH

Description

This box lets you perform a Text-To-Speech translation using the Ispeech TTS Agi* Parameters


Parameters

Label: here you can type a brief description

Text: the text you want to be translated 

Key: your acquired license key from the ispeech.org account

Language: the language you want use for the translation (i.e. it, en, etc..)


Exit Arrows

This  box  provides just one arrow out to the next step


Please note Ispeech TTS require a valid key from the ispeech.org website and a sufficient amount of acquired credits. The translation use 1 credit for each word.

Use the Ispeech TTS at your own risk!

 

text to speech asterisk ivr

ISPEECH ADVANCED-VOICE-RECOGNITION

Description

This box lets you a voice-to-text translation using the Ispeech ASR Agi* Parameters


Parameters

Label: here you can type a brief description

Key: Your acquired license key from the ispeech.org account

Model: the grammar of the dictation, to increase the precision of the recognition

Language: the language you want use for the translation


Exit Arrows

This  box  provides just one arrow out to the next step


The ASR save the results in two channel variables:

utterance: the result of the dictation recognition

precision: the precision of the recognition, between 0 and 1. Usually values above 0.8-0.9 means that the dictation has been correctly recognised.


Please note Ispeech ASR require a valid key from the ispeech.org website and a sufficient amount of acquired credits. Furthermore it is pure experimental and it can bring to unexpected behaviors.  Each dictation processing require 1 credit.

Use the Ispeech ASR at your own risk!

 

AWS POLLY TEXT-TO-SPEECH

Description

This box lets you to perform a voice-to-text translation using the AWS Polly*.

Mandatory: Please see here how to Install AWS Polly.

For additional information see https://aws.amazon.com/polly/.


Parameters

Label: here you can type a brief description

Access Key ID and Secret Access Key: AWS security credentials. Required: Yes 

(see http://docs.aws.amazon.com/sdk-for-java/v1/developer-guide/credentials.html)

Region: AWS regional endpoint. Required: Yes

(see http://docs.aws.amazon.com/general/latest/gr/rande.html#pol_region)

Voice: the voice used for the synthesis. Required: Yes

Text: input text to synthetize. Required: Yes


Exit Arrows

This  box  provides just one arrow out to the next step


*In order to have this box working you must have the internet connection

 

Sub Projects


The following allows you to call for another pre-defined Cally Square project inside the current project. It’s useful to mange complex projects, so you can make separate simpler projects and recalling them inside a main one.

 

sub project

SUBPROJECT

Description

This box calls another Cally Square project inside the current one

Parameters

Label: here you can type a brief box description

Subproject: name of the Cally Square project you want to recall inside the current one

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