Problem "Access Denied"
A MySQL error occurs when the function "Extract all rows" is used.
Allow the MySQL user "xcall" to export data into a file in your mysql instance.
Open the SSH console to xCally server and connect to mysql console:
end restart the httpd service
Problem secure-file-priv option
The following MySQL error is displayed when you use the extract all rows function:
edit the file /etc/my.cnf and add the folliowng row under [mysqld] section:
and restart the mysqld service
Stop all the callcenter activities before restarting the MySQL service.