To create a Voicemail click on the New Voice Mail button and fill in the form with the following information
- Mailbox: a Voice Mail reference
- Password: the relative password
- Full Name: the name associated to the Mailbox
- Email: the Mailbox address that will receive the notification of the message
We suggest you to put in the Mailbox field the Agent’s Username and in the Password field the Agent’s Password.
To enable the Voice Mail section to Agents, please see at page 9 the Modules Permissions field.