1. Please require us the Number of licenses you need from the menu Settings -> License -> License Order BUTTON. We’ll send you the key so you will be able to apply it.
2. Copy and paste the license key into the Settings -> General -> License section.
3. After you insert the key, please issue the Linux command:
Do you have issues when you apply a new license key or when you try to update XCALLY?
1.Please send us the public IP you obtain from:
In this way we can check if it is enabled.
2.If you still have problems, also after the check of the IP, please verify that the following outgoing TCP ports are open to the host provisioning.xcally.com:
TCP 80, 443, 8080, 3306
telnet provisioning.xcally.com 80 telnet provisioning.xcally.com 443 telnet provisioning.xcally.com 8080 telnet provisioning.xcally.com 3306