The XCALLY Motion bar is designed to provide default and advanced pop-ups to the agents.
Also the main basic pop-up can easily show advanced value added information to the agent by using the EXTRAVAR variable.
See please the example here below:
In order to accomplish it, you just need to edit the Channels - Voice - Routes - Inbound adding the following SET application before routing the call inside your Queue or IVR:
IMPORTANT: if you want to set the EXTRAVAR inside an IVR, you need first to declare the EXTRAVAR in the Tools - Variable section!
MOTION phone bar minimum version 188.8.131.52
MOTION GUI minimum version 1.0.19