Page tree
Skip to end of metadata
Go to start of metadata

The XCALLY MotionBar enables your customer care agents to manage the Multichannel interactions (i.e. Voice calls, Web Chat and more)


Features

  • Call Display

  • Speakerphone and Mute

  • Redial, Hold, Do not Disturb

  • Call history

  • Call forward

  • Call transfer (blind, attended, warm)

  • Call recording

  • Omni Channel agent web desktop (email, sms, webchat and Open Channel)

  • API for call control and CTI

  • Customizable Pop-up

  • More...

  • No labels