Download
XCALLY Phone bar Last Version 5.X: please download the installer here available.
For older releases download go to the following links:
Pre-Requisites
Please carefully read the requirements here described before installing.
Version 5.1.27.0
- [PBAR-167] Fixed issue on agent status timer (not aligned with correct value)
- Added default sort by time in Call History
- [PBAR-338] Fixed issue on api/agents endpoint (it returns a malformed response)
- [PBAR-345] Fixed issue on Logout action (action not performed)
- Minor fix and improvements
Version 5.1.26.0
- [PBAR-326] Fixed issue on available pause list (active pause name duplicated)
- [PBAR-315] Fixed issue on Busylight integration (ACW pause)
- Minor fix and improvements
Version 5.1.25.0
- Fixed issue on Booked Pause feature
- Minor fix and improvements
Version 5.1.24.0
- [PBAR-290] Fixed value of isHelp property in /api/calls API endpoint
- Fixed LOGININPAUSE pause type on re-login
- Fixed issue on Booked Pause feature
- Minor fix and improvements
Version 5.1.23.0
- [PBAR-282] Fixed issue about login without password perpteual loading
- [PBAR-280] Attended Transfer bugs fixing
Version 5.1.22.0
- Added Multi language support
- Minor bugs fixing
Version 5.1.21.0
- [PBAR-261] Fixed busy-light colors with pause and ready status
- Minor bugs fixing
Version 5.1.20.0
- [PBAR-167] [PBAR-233] [PBAR-249] Pause Management Fixing (Timer, Name length, Status after PC Standby, etc.)
- [PBAR-222] Fixed number copy & paste
- [PBAR-224] Audio Management fix for Windows 7
- Minor bugs fixing
Version 5.1.19.0
- [PBAR-224] Improved Audio management
- Minor bug fixing
Version 5.1.18.0
- Fixed Auto Answer Delay and Enable DTMF Tones properties
- Minor bug fixing
Version 5.1.17.0
- Fixed Agent Logout issue
- [PBAR-246] Fixed Agent Login issue
- Minor bug fixing
Version 5.1.16.0
- [PBAR-242] Added Swedish language
- Added TCP transport support
- [PBAR-237] Fixed Call notification with Auto Answer enabled if the agent is busy
- Minor bug fixing
Version 5.1.15.0
Added Polish translation
- [PBAR-224] Audio speakers fix
Version 5.1.14.0
Fixed Login in Pause issue
Removed tone after call hangup
Version 5.1.13.0
- Fixed notification issue with double call on busy agent
- Minor bug fixing
Version 5.1.12.0
- [PBAR-215] Enable/Disable DTMF Tone
- [PBAR-218] Added beep on Answer
- [PBAR-219] AutoAnswer Delay
Version 5.1.11.0
- Added Multi languages support
- [PBAR-194] Added Ringtone management
- [PBAR-212] Fixed scroll in Call History window
- [PBAR-197] Agent Pause list disappear after 5 seconds
- Minor fix and improvement
Version 5.1.10.0
- [PBAR-195] Disabled sound on Dial Pad press
- Added Connection Status badge (Socket and Network)
- Fixed Show Omni Desktop issue
- Added character limitation for Caller ID on Call box
- Minor fix and improvement
Version 5.1.9.0
- Do Not Disturb (DND) could be disabled
- [PBAR-182] Fixed Issue on Transfer Call
- Added possibility to sort and clear entries in Call History panel
- Added Phonebar Documentation link
Version 5.1.8.0
- Resolved Call History issues:
- Wrong duration for lost calls
- Duplicated entry when Agent is busy
- Removed No Reply and Busy forwarding options
- Settings icon is replaced by Agent Avatar (Agent default image if Avatar is not set)
- Fixed Remember Me issue
- Improved Busylight support
Version 5.1.7.0
- Fixed missed call counter
Fixed Call History issue
Improved Ring in Use management (second call is ignored)
- Handle space in input dial number
- Added Do Not Disturb (DND) feature (Incoming call is declined if the called is in pause)
- Changed Ring Tone
- Added Unconditional forwarding management
Version 5.1.6.0
Added Badge counter for unanswered incoming calls
- ACW fix
- Scrollbar support for multi call management
- WEB POPUP can now be minimised
- Fixed the exceeding license message
- Fixed the SIP re-registration (120 seconds by default - it can be changed on the Motion GUI)
- Clipboad past improvement
- Fixed proper message for missing audio device
Version 5.1.5.0
- Dialpad optimised
- Click on Call History button optimised
Version 5.1.4.0
- ICMP is not required
- Improved Call Histories
- Improved UI response
Version 5.1.3.0
- Fixed Busy Light integration
- Minor User Interface fixes
- Disabled input special characters
Version 5.1.1.0
- New major SIP stack update
Version 5.0.0.20
- Reduced application crash
Version 5.0.0.19
- Fix Crash (crl.dll) - disable garbage collection c#
Version 5.0.0.18
- Fix Audio Hold/Unhold call
Version 5.0.0.17
- Fix ringtone outbound call
Version 5.0.0.16
- Fix Acustic Echo Cancellation
- Fix Noise Reduction to Medium
- Remove Auto Gain Control
Version 5.0.0.15
- Added support language
- Improve Message Socket connection
Version 5.0.0.14
- Improve Audio Quality
- Added Busy Light Support
Version 5.0.0.13
- Fixed Error Queue Notification Popup
- Fixed Call Forward Window
Version 5.0.0.12
- Added Notifications Mail and Chat
- Updated Notification Queue
- Added Auto Hide Notification (after 15s)
- Added Close Notification OnMouseClick Event
- Added Scroll Extravar (for long string)
- Fixed Speaker and Microphone Volume (check decibel)
- Added Audio Quality Enhance (Noise Reduction, Acoustic Echo Cancellation and Gain Control)
Version 5.0.0.11
- Added Mute Buttons on topbar
- Updated Call History Information
- Fixed HTTPS Request Version
- Fixed Audio Issue
Version 5.0.0.10
- Added Phone bar API
- Added param Agent RingInUse (default = no to avoid multiple calls)
- Added check for special characters (- +,...)
Version 5.0.0.9
- Fixed Audio Devices
Version 5.0.0.8
- Fixed Login without remember me
- Fixed Pause Booking
- Fixed Pause Timers
- Added Ringtone section
Version 5.0.0.7
- Fixed Timer
- Fixed Icon Logo
Version 5.0.0.6
- Fixed Login In Pause V2
- Added event user:called
Version 5.0.0.5
- Fixed Media Handlers
- Fixed Conference
Version 5.0.0.1
- New SIP Stack
Version 4.0.0.32
- Fixed Pause Status when login.
- Added EXTRAVAR label.
Version 4.0.0.31
- Fixed SIP Port Configuration. See please here for the configuration setup on the GUI side.
Version 4.0.0.30
- Show/Hide Omni Desktop Button (>=1.0.14)
Version 4.0.0.29
- Removed DTMF Tones on start call
- Added String "Calling..." on start call
- Added new checks on logout action
- Shown Logout Popup always in Foreground
- Changed Combobox with label on Settings devices
- Fixed Login username in uppercase or lowercase
- Fixed Avatar Generator (with multi white space)
Version 4.0.0.28
Fixed Popup HTML (library updated)
Version 4.0.0.27
- Microsoft Visual C++ 2005 Redistributable Package (x86) is now checked and auto-installed
Version 4.0.0.26
- Kuando Busy Light is now supported by the XCALLY MOTION bar*
- Added Sound Beep notification in case of Auto-Answered calls
* Silent mode is now available in order to avoid annoying loud sounds in the customer care room (in case you need any external speaker sound for ringing notification, please use the Motion bar Settings - Audio section in order to enable it)
Version 4.0.0.25
- Fixed the custom pause status
- Fixed the check for extension before settings the Unconditional, No Reply or Busy setting flags
Version 4.0.0.24
- Added Flag Enable/Disable Recording
- Fixed save configuration from agent
- Improved font and size on popup notification (see the image below)
Shown Auto Answer, Unconditional, No Reply and Busy icons when enabled (see the image below)
When you set the Call Forwarding options (Unconditional/No Reply/Busy), you MUST insert an Extension!
- Fixed Message Error on login
Version 4.0.0.23
- Added DTMF API
- Added agent info API
Version 4.0.0.22
- Fixed Incoming call pop-up
Version 4.0.0.21
- Fixed Conference Call behind NAT
- Fixed * DTMF on numpad
Version 4.0.0.20
- Fixed the Conference call audio
Version 4.0.0.19
- Added attended transfer API
- Fixed originate API
Version 4.0.0.18
- Added Message Error "Audio Device"
- Keep the Settings after the upgrade
- Fixed DropDown List for Custom Pause
- Fixed Visibility Call Button
- Fixed Sound for keys: # and *
- Fixed LoginInPause
Version 4.0.0.17
- Fixed Account Register/Unregister
Version 4.0.0.16
- Added numbertab DTMF
- Sync Logout with MessageBox
- Fixed Username Camelcase
- Fixed motionbar position
- Fixed double click dialpad
- Fixed double Motion instance
- Minor bug fix
Version 4.0.0.15
- Fixed Timeslot Popup
- Fixed authentication with remember me
Version 4.0.0.14
- Send DTMF input number
- Fixed MOH
- Fixed Setup Configuration XML
Version 4.0.0.13
- Fixed Timeslot Motionbar Popup
Version 4.0.0.12
- Added Time in Motionbar Popup
- Added Link in Motionbar Popup
- Added basic hotkeys
- Pause Booking
- Changed Setup.msi
- Fix Integration Motionbar Popup
Version 4.0.0.11
- Added API conference
- Added API transfer
- Added Log in User directory
- Changed Audio Library
- Ringing in external device
- Fixed Plantronics Device
- Removed Log Admin Permission
Version 4.0.0.10
- Add CTI Popup
- Add CTI Url
- Add CTI Window Application
- Minimize Motionbar
- API
- Recording Calls
Version 4.0.0.9
- Bugfix Chat Button
Version 4.0.0.8
- Bugfix Socket Event
Version 4.0.0.7
- Notification new message chat
- Notification new message mail
- Bugfix Realtime Pauses
Version 4.0.0.6
- Manage General Pauses
Version 4.0.0.5
- Https Support
- Setup .NET Framework 4.5
Version 4.0.0.4
- Improved Attended transfer
- Improved Section Settings
- Added Section About
- Added Auto Software Update
- Added Popup Call
Version 4.0.0.3
- Message Temporarily Unavailable
- AutoComplete Input Number
- Bug fix
Version 4.0.0.2
- Duration Hold field
- Check Network
- Window Forward Call
- Bug fix
Version 4.0.0.1
- Audio Settings
- Improvements Layout Profile Settings
- Button Microphone & Audio Mute
- Bug fix
Version 4.0.0.0
- Voice Channel
- Transfer Call (blind and transfer)
- Call Forwarding (Unconditional, Busy, Not Realy)